Saadatrent Terms and Conditions

قوانین و مقررات در سعادت رنت

Terms and conditions

 

‪ General:
This online booking facility (whether the reservation is confirmed or not) does not constitute a contract for the supply of vehicle rental services. A contract will be entered at the time of rental delivery or pickup and will be governed by the law of the United Arab Emirates. ae is unable, or at its discretion declines to provide rental services, a full refund of the prepaid amount will be made. Once a client enters into a contract with the car rental company, they accept to enter the terms and policies of that car rental company .
Any terms and conditions entered at the time of pickup/delivery surpass the terms and conditions.
A car rental period is 24 hours based from the moment a customer enters the rental agreement 
Age :
All tenants must be at least 21 years old 
Salik :
AED 5 is charged per Salik crossing
Salik toll rates are subject to change without notice 
Driving License:
All UAE citizens and residents desire to use car rental in dubai Services must have a UAE valid driving license. Citizens and residence of all GCC countries can rent a car using their valid GCC license. Visitors from all other countries can rent a car using their international driving license. Visitors who are nationals and license holders from countries listed in the table below can drive using their local license (Those licenses not in English, should be translated and attested). 
Vehicle Colours:
The colours of the vehicles that are mentioned on the website do not guarantee the colour of the colour at the time of delivery. 
Saadta rent ae does not guarantee the exact color of the car booked. However, we will keep the preferences under consideration subject to availability. 
Accident :
In the event of an accident or any other damage to the car, the police must be called before the vehicle is moved. The police report and a repair slip are essential to be obtained. If a renter fails to collect the report from the police, then the repairing cost of the car may be applicable upon them based on the agreement entered at the time of pick or delivery. 
Kilometer Limit:
All cars should not exceed 300 KMS a day, 2100 KMS a week and 9300 KMS a month. An additional charge can be applied if the renter 
exceeds the limited kilometers. 
Additional Driver:
A renter can appoint an additional driver at the time of pick up/delivery. Please note that an additional charge may be applicable at the time of adding additional drivers. Please contact me for details. 
Insurance:
All cars listed on this website are provided with comprehensive insurance for the renters and its authorized drivers in accordance with automobile liability insurance policy and have full insurance  Payment & Deposit Requirements: 
Security deposit 
Saadat Rent will maintain the rental car. A security amount determined according to the type of car before the lessee receives the car
Insurance amounts may vary depending on the car category selected for rent
The amount will be kept for a period of 25 days after the check-in date to meet fines or Salik charges committed by the tenant.
As long as you are not asked for pre-payment, all bill will be settled by hiring at the airport,You need to provide your driving licence, passport and credit card details at pick up to be entered in the rental agreemen
Other requests:
If more information is required, you can contact the Saadt Rent Reservation Center for Rent A Car . We are happy to answer any questions (+989128005976)
Additional Drivers :
Rental cars may be driven by maximum 2 additional drivers apart from main driver. Charges often apply for additional drivers which may be bought at the time of reservation. Additional drivers should meet age and licence requirements at the time of rental, also should be registered in the rental agreement. If any accident occurs while non-registered driver is driving the rental car insurance 
Flight Information
It is customer's responsibility to provide the correct flight number and arrival time, before departure. If this is not available at the time of booking, please ensure that you will inform us of this at least seven days prior to departure. If the information is not provided in time, no responsibility can be accepted or compensation allowed for a failed rental. This is to allow staff to be ready for you on arrival. 
Delivery & Collection :
The transfer fee for delivery and return of cars outside the office and outside working hours is about 150 AED 
One Way Rentals
Delivery to another saadatrent Car Rental service point instead of car pick up one, is defined one way rental. There is EU 0.30/km drop off fee multiplied by the distance between the pick up and drop off points. 
Car Groups/Models
Particular makes and models of vehicles are not guaranteed. The requested group and specifications (e.g. Compact A/C manual) would be guaranteed. saadatrent car rental reserves the right to substitute the car type reserved to a similar or higher car group, under circumstances beyond control. 
Delayed Return/Early Return
Delayed Return : For each hour the charge is 1/3 of daily rate. If it's more than 3 hours then it will be counted as an extra day.
Early Return : There are no refunds given for vehicles returned before the specified return date/time written in the rental agreement. 
Condition of Vehicle
Vehicle should be returned at the same condition it is rented. If a special cleaning is required it may be charged at return. 
Fuel Policy
Vehicles are not provided full tank, so client should return the car as it is rented. If the car is returned with more fuel than at pick up, there will be no refund. However client may request pre-paid full tank at the time of booking. 
Traffic Fines
Legal responsibilities resulting from traffic violations incurred during the rental period must be payed by renter.

Cross Border Policy 
There is no off border rental available and our cars can not be taken abroad. In case of offence insurance loose validity. 
Cancellation Policy
Client can cancel according to our cancellation policy and may get refund. 
In the unfortunate event that you have to cancel your rental, saadatrent Car Rental will levy a charge for the cancellation of your booking prior to your collection date (see below).
No refunds will be given for rentals ended early, for late collections, for no shows or for cancellations made after the rental start date. All cancellations must be made in writing, mailed to   info@saadatrent.com  or send whast app (+989128005976) and will take effect from the date received by saadatrent Car Rental
 Notes:
saadatrent car rental acts as an independent car rental company for its own locations and a broker for other independent car rental companies in its network. The rates, general information terms & conditions subject to change without prior notice and may differ in each location. Our web site and rates may be updated periodically, so please check our web site for up-to-date rates and conditions.
Payments :
There are two payment methods: 
1: Book Pay Now 
2: Book and pay at the office 
Book and Pay Now indicate prepayment by bank transfer on the company account 
Prepaid rates will be available online 
The estimated amount must be paid in full at the time of booking 
Company reservation and payment refer to payment directly at the branch of Saadat Rent A Car 
Payment methods : 
Payment can be made using the following methods : 

  • Credit Cards – The generally accepted credit cards 
  • Mastercard and Visa
  • Debit Cards – Debit cards must be linked to a bank account to be accepted
  • Maestro Cards
  • Visa Electron Cards