Car rental FAQs

FAQs SAADATRENT

saadatrent.com presents a comprehensive set of frequently asked questions that you might need answers for before renting a car in the UAE, IRAN and TURKIYE

Tehran Car Rental FAQs | SAADATRENT Tehran

Here, we've gathered the most commonly asked questions to provide you with quick and comprehensive answers about our car rental services in Tehran. Whether you're curious about our fleet, pricing, or pick-up locations beyond Imam Khomeini Airport, we're here to help you navigate your journey with ease.

Car rental in Imam khomeini Airport is 24 hours?

Yes. 24 hours a day, 7 days a week, business staff are available to deliver and pick up the automobile from Imam airport.

Where is the car delivery location at Imam Khomeini Airport?

One day before you arrive at the airport, Saadat Rent will contact you and make the final arrangements.

What if my flight had a delay?

You will tell Saadat Rent your flight number at the time of booking, so in case of delay, the support staff will know and call you.

Is it possible to return the car at another location?

Yes, you can rent a car at one location and deliver it at another location, for example, rent a car at the airport and deliver it to the central branch.

Which is the best car rental company in Tehran?

Saadat Rent is regarded as the best car rental company because it has received the highest customer satisfaction rating on Google and boasts the largest car rental fleet.

How much does it cost to rent a car?

Car rental prices in Tehran start from 20 dollars daily for budget vehicles and can go up to 90 dollars daily for super-luxury cars.

Can I rent a car for travel purposes?

There are no restrictions when traveling with a rental car; you can travel to any city. However, you cannot take the rented vehicle outside the country.

Can I rent a car directly from the owner?

Renting a car directly from the owner via the Saadat Rent website is possible, as it's not merely a car rental platform. All cars are owned by the company, ensuring you can rent with confidence.

Daily car rental in Tehran?

The minimum duration for daily car rental is 2 days. If you need the car for just one day or a few hours, you must rent it with a driver.

How to book a car without a driver?

Driverless car reservations can only be made online, however, if you have any questions, you may contact our support staff by WhatsApp or first look at the commonly asked questions page.

What are the necessary documents for renting a car without a driver?

International certificate or proof of citizenship; copies of the passport, visa, or entrance stamp; airline tickets; and cash deposits. If you don't wish to produce your original passport for VIP premium automobiles, you will be charged double the deposit amount.

What is the deposit or guarantee deposit on a car rental?

You deposit a sum in cash or another kind of payment into the business' guarantee, depending on the sort of automobile you've asked for. When making an online automobile reservation, these sums are chosen. After subtracting traffic infractions and tolls, the deposit (guarantee cash deposit) will be refunded to you at the same time the automobile is returned after the rental.

What are the terms of car and accident insurance?

The three insurance options offered by Saadat Rent—basic insurance, intermediate insurance, and international CDW insurance—each cover a different portion of the cost of damage, with the remainder being within the company's responsibility. The lesser your duty to make up the difference depends on how much insurance you choose. Remember that the official expert with the customer has determined that the car's price dropped after all damage.

what is the mileage limit of driverless cars?

The mileage limit for Iranian cars is 300 km, and foreign cars are 200 km during the day.

Where is the place of delivery and return of driverless cars?

The place of delivery and return of the car is determined depending on your choice, and Saadat Rent employees will deliver the car to you at the designated place after receiving the transfer fee. Car delivery and return from the head office in Tehran are free during business hours.

Are luxury cars rented without a driver?

Yes, please go to the top of this page to reserve the desired car online so that during the reservation process, the car will be reserved as you want and the cars that can be rented will be displayed.

Is it possible to pay for the reservation of a driverless car with currency?

Yes, for your convenience, it is possible to pay the car rental fee in Rials and foreign currency.

What are the hidden costs of renting a car without a driver?

At Saadat Rent, we always try to state all the costs transparently, however, you should know that the cost of car wash and gasoline can be considered as hidden costs that the renter must pay.

Is it better to rent a car without a driver or with a driver?

According to their needs, each person can choose one of the car rental services without a driver or with a driver, however, it is good to know that those who rent a car with a driver do not need to provide any special documents or guarantees, and all driving responsibilities are with the company driver. On the other hand, people who choose to rent a car without a driver will experience the pleasure of driving their favorite car.

Is it possible to extend the rental time after finalizing the reservation?

Yes, if the car you want is not reserved, it is possible to pay an additional fee.

How are extra hours calculated in renting a car without a driver?

To deliver the car, the car must be delivered to Saadat Rent at the same time, if there is a delay of 2 hours, it will be considered as 1 day.

Why is a deposit charged for renting a car without a driver?

If the cars are delivered to the company without damage and in good condition, the deposit will be returned in full and will be collected only for the guarantee of the safe return of the car.

Should the car be washed when the driverless cars return?

All the cars of Saadat Rent are completely clean and car washed and they are delivered to you in the same way. However, if you don't have enough time to take the car to the car wash, it is possible to entrust this work to the collection and deduct the cost of the car wash.

Is there a limit to the mileage of driverless cars?

Yes, however, if there is a need for kilometers, it is possible to increase the number of kilometers by paying a separate fee.

How is the deposit amount for driverless cars determined?

The deposit of driverless cars is determined according to the type of car.

what cars can be rented without a driver?

All the cars in Saadat Rent, except for vans and buses, can be rented without a driver.

Why SAADATRENT is the best choice for renting a car without a driver?

Saadat Rent checks all the cars from a technical point of view and provides you with cars with zero defects, while renting a car without a driver, you will receive the car completely clean and washed.

Is it possible to rent a car without a driver at the airport?

Yes, if you want to use a driverless car as an airport transfer, all you have to do is select the airport as the place of delivery of the car when making your online reservation.

If I make an online reservation, how long will it take for SAADATRENT to contact me?

If it is during the office hours of the company, it will take half an hour to call you. Otherwise, it will take 6 hours for us to contact you.

Dubai Car Rental FAQs | SAADATRENT Dubai

Dive into our frequently asked questions to gain clarity on our car rental services in the heart of Dubai. From inquiries about our diverse fleet, competitive pricing, or pick-up points across the city, we've got you covered, ensuring a smooth and hassle-free experience for all our valued customers.

How much should we spend for a car transfer to the Dubai Airport?

You must pay a transfer charge of 150 AED to rent a car at the Dubai airport.

Can I rent a cheap car rental at the aiport in Dubai?

Yes, Saadatrent offers a variety of automobiles from which you may select according on your budget.

What documentation is needed to hire a car at Dubai International Airport?

a photograph of your passport, visa, and foreign driver's license.

What payment methods do you accept at Dubai Airport?

We accept all major credit cards, debit cards, and even certain digital payment methods. Please note that a security deposit is often required, which will be held on your card for the duration of the rental.

What happens if my flight is delayed or canceled?

We monitor flight schedules. If you’ve provided your flight number during booking, we'll be aware of any changes and will adjust your pick-up time accordingly. However, it's always good to inform us of significant delays.

what should I do in case of an accident or emergency?

Your safety is paramount. If you're involved in an accident, please ensure everyone is safe, contact the local police, and then notify us immediately. We provide a 24/7 helpline for such situations.

What are the rental car insurance conditions in Dubai?

Different Dubai rent a car companies have varying car insurance terms. When reserving a car, opting for a superior insurance plan reduces your financial liability in case of mishaps, leading to lower out-of-pocket costs during accidents. The premier choice for rental car insurance is CDW International. However, should an accident result in the car being in the repair shop for an extended period, you bear those costs, as insurance doesn't cover such expenses.

Where is the place of delivery and return of the car?

Get your car delivered anywhere you desire by specifying the location in our online booking system. For unique drop-off points, reach out to us on WhatsApp. Transfer costs depend on the chosen location. You have the flexibility to collect the car in a particular UAE city and return it in another.

What is the minimum and maximum age for driving in Dubai?

The minimum age for driving is 19 years and there is no limit for the maximum, but both must have a valid driver's license.

How can I pay the Saliks fee (TOLL)?

When you rent a car, this fee is automatically deducted from your deposit account every time you pass through the toll gates on the streets. The applicant's fee is 5 dirhams for each pass.

What is the cheapest car to rent in Dubai?

Mitsubishi Attrage cars and Nissan Sunny cars are the cheapest cars in the car rental market in Dubai, which are around 90 dirhams for their daily rent, and of course, according to the year of manufacture, they have different prices between car rental companies. All the cars of the Saadat Rent car rental company are models 2022 and above.

Are the car rental conditions easy or hard?

If you have a valid driver's license and are at least 19 years old, you can book the car you want online very quickly and easily in Dubai. To rent a car in Dubai, simply pay the car rental amount and deposit at the time of car delivery.

Our suggestion for choosing a rental car in Dubai?

For car rental Dubai, we recommend Toyota due to their fuel efficiency and excellent cooling systems. They offer a good balance of quality and price. All Toyota models have very good coolers. Consider renting a car you haven't driven before to add variety to your trip. If your group exceeds five, opt for a 7-seater car. It's more economical than renting two cars, and these vehicles are typically of high quality.

Should we rent a car in Dubai to use a taxi?

The cost of a taxi in Dubai is very expensive because there are only private taxis, but you can rent a quality car for the equivalent of 20 minutes of taxi fare in Dubai!

What is the minimum and maximum age for driving in Dubai?

The minimum age for driving is 19 years and there is no limit for the maximum, but both must have a valid driver's license.

Which countries’ driver licenses are accepted in Dubai?

Driver licenses issued by the following countries are acceptable in Dubai (as per the 2018 consensus) 
Romania-Italy-Australia-Saudi Arabia-Kuwait-Bahrain-Serbia-Latvia-Belgium-Singapore-Lithuania-Canada (Quebec)-Slovakia-Luxembourg-China-South Africa-Netherlands-Denmark-Spain-New Zealand-Finland-Sweden-Norway-France-Switzerland-Oman-Germany-Turkey-Poland-Greece-United Kingdom-Portugal-Hungary-United States-Qatar-Ireland

Can deposits for car rentals in Dubai be paid in Dirhams?

Yes, we also accept other methods of transfer including BTC and USDT

How much are the deposit rates for car rental in Dubai?

Economy cars: 1000 Dirhams
Semi-economy cars: 1200 Dirhams
Luxury cars: 1500 Dirhams
SUVs: 2000 Dirhams
Ultra-luxury cars: 3000 Dirhams

What is a deposit?

The deposit is an amount that is initially paid to the lending party (SAADATRENT) as a means for guaranteeing the return of the lent property (leased car) to the rightful owner and paying off any probable fines. 

Istanbul Car Rental FAQs | SAADATRENT Istanbul

Here, we've compiled the most frequent questions to assist you in understanding our car rental services in the enchanting city of Istanbul. Whether you have queries about our diverse vehicle selection, transparent pricing, or convenient pick-up locations throughout the city, we're dedicated to providing you with all the information you need for a seamless rental experience.

Is it possible to take the car to other cities in Turkey?

Yes, please note that the car rental fee is calculated based on the kilometers traveled.

Do you have a car rental service with a driver in Istanbul?

Unfortunately, it is currently not possible to rent a car in Istanbul with a driver, but you can use this service for airport transfers to any place in Istanbul.

What should I do if my chosen car is not available for delivery?

The possibility of this happening is very low. If this happens, contact our colleagues and the car will be delivered immediately.

What should I do when delivering the car?

Examine the car carefully. Also, bring your passport and international certificate.

What should I do in case of an accident with a rented car?

First, make sure there is no problem with the occupants of the car, then call the police and film the scene until the police arrive, and be in touch with Saadat Rent's support.

How should we deliver the rented car?

At the time of booking the car, the pick-up and return times are specified, and you must pick up and return the car at the specified time and place. In the online reservation section of the Saadarent website, this is clearly stated.

How much does it cost to rent a car in Istanbul?

Car prices can be seen on this page, and the car rental price in Istanbul is completely up-to-date.

What are the advantages of renting a car in Istanbul?

You pay less than the taxi fare, and you can go to Istanbul tourist places without restrictions and with complete freedom of action.

What is the minimum time to rent a car in Istanbul?

It's three days.

Do rental cars in Istanbul have insurance?

Yes, they have insurance.

What is the mileage limit for car rentals in Istanbul?

150 km luxury cars - 200 km economy cars

what is the fuel for rental cars in Turkey?

Gasoline and diesel.

How do I book a car in Istanbul?

From our website, you can book a car online in Istanbul.

Where is the best time to request a car rental in Istanbul?

The best time is two weeks before the trip.

How can you rent a car without a driver in Istanbul?

Reservation of driverless cars is only possible through online booking. If you need more help, you can contact our support experts through WhatsApp during office hours and ask your questions.

Is it possible to rent a van in Istanbul?

Yes, it is possible to rent a van in two ways. The service of renting a van with a driver for airport transfer and renting a van without a driver for 7 days is offered to you.

Where is the pick-up and drop-off point for car rental in Istanbul?

The place of delivery and return of the car will be determined at the time of booking, and the transfer fee will be charged depending on the place you want. Car delivery is free at permanent Saadat Rent branches during office hours.

What is the additional driver in car rental in Istanbul?

According to the contract, only the car renter can drive in Istanbul. If you plan to drive another person, the license and ID card of that person must be mentioned in the contract, which will include the additional cost. If another person uses the car whose information is not included in the contract, the insurance does not provide any coverage and you are responsible for responding to the traffic police.

what sould I do if my chosen car is not available for delivery?

The possibility of this happening is very low if this happens, contact our colleagues and the car will be delivered immediately.

Muscat, Oman car rental FAQs | SAADATRENT Oman

Frequently asked questions about car rental in Muscat, Oman with SAADATRENT.

What documents do I need to rent a car in Muscat with SAADATRENT?

To rent a car with SAADATRENT in Muscat, you will need a valid driving license, an International Driving Permit (IDP) if your license is not in a Roman alphabet, a passport, a valid visa, and deposit​.

What is the minimum age to rent a car in Muscat?

The minimum age to rent a car with SAADATRENT in Muscat is 20 years.

Is insurance included in the car rental price?

Basic insurance is included in the rental price, but additional coverage options, such as Collision Damage Waiver (CDW) and Theft Protection, can be purchased for more comprehensive protection​.

Can I pick up the rental car at Muscat Airport?

Yes, SAADATRENT offers convenient pick-up services at Muscat International Airport (MCT), along with several other locations in Muscat​.

Can I rent a car for a one-way trip within Oman?

Yes, SAADATRENT offers one-way rentals within Oman. However, this service may incur an additional fee. Confirm this option when making your reservation.

What should I do in case of an accident or breakdown?

In case of an accident, contact the local police to obtain a police report. For breakdowns, use SAADATRENT’s roadside assistance service. The contact details and procedure will be provided in your rental agreement and the website.

Are there any road restrictions or tolls in Muscat?

Muscat does not have toll roads, but there are certain restrictions during peak traffic hours. Always follow local traffic laws and regulations​.

Can I extend my car rental period?

Yes, you can extend your rental period by informing SAADATRENT in advance. Extensions are subject to availability and may incur additional charges​.

What types of cars are available for rent in Muscat?

SAADATRENT offers a variety of cars for rent in Muscat, ranging from economy and compact cars to luxury vehicles and SUVs.

Do I need an International Driver’s Permit to rent a car in Muscat?

An International Driver’s Permit is required if your driving license is not in a Roman alphabet. Make sure to obtain it from your home country before traveling.

Can I return the rental car to a different location in Oman?

Yes, SAADATRENT offers the option to return the car to a different location within Oman, though this may incur an additional fee.

What are the road-trip-worthy destinations near Muscat?

Some road-trip-worthy destinations near Muscat include Wabi Shab, Bimmah Sinkhole, Sharqiya Sands, Daymaniyat Islands, Jebel Shams, Wadi Guhl, Nizwa, and Jebel Akhdar.

What is the fuel policy for rental cars?

SAADATRENT typically provides cars with a full tank of fuel and expects them to be returned with a full tank. If not, refueling charges will apply​.

Can I drive the rental car outside of Oman?

Driving SAADATRENT rental cars outside of Oman is generally not allowed. Check with the rental company for any exceptions or specific requirements.

Is there a mileage limit on rental cars?

You will have the options 200km daily for each rental.

How do I pay for tolls and parking fees?

Tolls and parking fees are the responsibility of the renter. Ensure to pay these fees as you incur them to avoid penalties.

What should I check before driving off with the rental car?

Before driving off, inspect the car for any existing damage, check that all controls and features are working, ensure the fuel level is full, and verify that the rental agreement matches the car's condition and details.